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Shipping & Returns

 



Shipping

We can ship to virtually any address in the United States. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

 

Returns Policy

We offer a 100% satisfaction guarantee! If you are unhappy for any reason with the products you order, please send them back. We will cover the return shipping cost.

 

To return an item, please email us at freedomstore@theimaginegroup.com to begin the process.

 

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive and verify the condition (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).